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Accident Management Services

Lex Autolease offers accident management services through our expert in-house team.

The service includes 24 hour support through a dedicated helpline, liaison with insurance companies, vehicle recovery, estimates, repairs and the option of a courtesy car. We also provide comprehensive claim reports and statistical reporting to help you reduce accidents.

We offer the following accident management services:

  • Credit hire
  • Credit repair
  • Repairs
  • Uninsured loss recovery

Accidents happen... we're here to help

Our specialist team manage all claims on your behalf, helping you to control your costs while reducing the amount of time your vehicles are off the road.

The benefits

You can be confident that in the event of an accident your driver will be speaking to a member of our team, who are available any time of the day or night.

We will handle the claim on your behalf, make arrangements for estimates to be completed and authorise any repair work. All repairs that are carried out have a five year guarantee (or for the period of lease with ourselves) minimising any end of contract charges due to accident repair work.

Our service

We take the administration out of an accident and deal with all parts of the claim through to resolution. Our dedicated helpdesk will complete all claim forms on behalf of your driver, providing minimal disruption to all concerned.

We pre-select our approved repair partners ensuring the highest standards are achieved and our expert team of assessor engineers ensure you get the best value repair every time. By actively managing your claims, we can keep vehicle down time to a minimum, therefore keeping your drivers on the road, and through analysis of your fleet's accident data we can make suggestions on how to bring your costs down by identifying risk reduction solutions.

We can also handle uninsured loss recovery and personal injury claims if required.

Accident Services includes:

  • Dedicated helpdesk team managing administration for the claim
  • Review your claims online via Lex Autolease interactive
  • Rapid electronic notification of new claims to insurers
  • Repair costs controlled by team of qualified assessor engineers
  • Free courtesy car provided for the duration of the repair (Group A vehicle, limited to 75 miles per day)
  • Uninsured Loss Recovery and Personal Injury Claims assistance for your drivers is available, if required
  • Monthly detailed management information provided on fleet performance
  • Nationwide repair and recovery coverage including mobile and SMART repairs

Contact us:

Accident Services is available to fleets of all sizes and can be added to non-leased vehicles, as can roadside recovery costs, if they are not already covered.

To find out more about our Accident Services solution, please phone us on 0800 012 1234 or click below.
contact us

Additional information