Lex Autolease offers accident management services through our expert in-house team.
The service includes 24 hour support through a dedicated helpline, liaison with insurance companies, vehicle recovery, estimates, repairs and the option of a courtesy car. We also provide comprehensive claim reports and statistical reporting to help you reduce accidents.
Our specialist team manage all claims on your behalf, helping you to control your costs while reducing the amount of time your vehicles are off the road.
You can be confident that in the event of an accident your driver will be speaking to a member of our team, who are available any time of the day or night.
We will handle the claim on your behalf, make arrangements for estimates to be completed and authorise any repair work. All repairs that are carried out have a five year guarantee (or for the period of lease with ourselves) minimising any end of contract charges due to accident repair work.
We take the administration out of an accident and deal with all parts of the claim through to resolution. Our dedicated helpdesk will complete all claim forms on behalf of your driver, providing minimal disruption to all concerned.
We pre-select our approved repair partners ensuring the highest standards are achieved and our expert team of assessor engineers ensure you get the best value repair every time. By actively managing your claims, we can keep vehicle down time to a minimum, therefore keeping your drivers on the road, and through analysis of your fleet's accident data we can make suggestions on how to bring your costs down by identifying risk reduction solutions.
We can also handle uninsured loss recovery and personal injury claims if required.