Vehicle maintenance and servicing

ServiceTrak

ServiceTrak is our rapid one-stop maintenance and repair booking service that removes all the hassle of arranging your servicing. Contact us by phone, email or by using the ServiceTrak form on our www.lloydstsbautolease.co.uk website and we will immediately source the best local approved supplier to arrange your vehicle’s servicing, MOT or mechanical repairs.

phone:

08702 412625

email:

ServiceTrak@lloydstsbautolease.co.uk

web:

www.lloydstsbautolease.co.uk

 

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 Benefits of ServiceTrak

  • One single point of contact for all servicing, MOT and mechanical repairs
  • Dedicated team of specialist staff
  • Assistance and guidance on servicing or technical issues
  • Access to a national network of franchised and independent suppliers
  • Free collection and delivery from home or work (please refer to the booking form for conditions)
  • Details of all repairs carried out provided by suppliers
  • Complimentary courtesy car provided (please refer to the booking form for conditions)
  • We continually enhance the service that we offer through online customer satisfaction surveys

Maintenance information

Under the conditions of a Contract Hire agreement with full vehicle maintenance, we provide you with a fully-managed maintenance, service and repair facility. This will ensure that your vehicles are always in the best working order.

All servicing for fleet vehicles can be arranged through our team of ServiceTrak experts, and all costs are monitored and controlled by our experienced technical services advisors.

Fair play on tyres

We firmly believe that keeping your tyres in good order is a necessity, so we'll repair or replace your tyres after a puncture, or kerb or sidewall damage for no extra charge. Our policy is to replace tyres at a tread depth of 2mm, even though the legal limit is 1.6mm.

We don't stop there – we believe in fitting only premium-branded tyres. Not only do we go out of our way to take care of your safety, we also work harder to take care of your budget.

Fair wear and tear

Our Fair Wear and Tear policy is in line with the BVRLA Fair Wear and Tear Guide. We do not view this as a profit area, and will overlook anything outside fair wear and tear, up to a value of £100.00.

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