Breakdown Recovery
Our Breakdown Recovery option will provide you with a comprehensive programme, in conjunction with the RAC, which drivers can access through a dedicated freephone line. Our fleet assistance programme provides round-the-year cover and includes:
- Recovery - if the vehicle can not be fixed on the spot, they will take your driver and the vehicle, along with up to 8 passengers, to the driver's chosen destination
- At home - the RAC will attend whether the vehicle is at home or work
- Onward travel - the RAC will make alternative travel arrangements for the driver, or arrange hotel accommodation
- European cover - the cover includes issuing travel documents, such as vehicle-on-hire certificates, and information on the legal requirements for travelling abroad as well as comprehensive breakdown cover whilst outside the UK
- A dedicated Breakdown Recovery line run in conjunction with the RAC, 24 hours a day, 365 days a year
- A dedicated European service line to help arrange European travel documents
Together with the RAC, we set annual performance targets for our roadside assistance. We monitor our performance on a monthly basis, and hold regular review meetings.



BusinessCar Awards Fleet Leasing Company of the Year 2007, 2008, 2009 & 2010
GreenFleet Awards Leasing Company of the Year 2010
UK Fleet Solutions Company 2006, 2007, 2008 & 2009
Van FleetWorld honours 2009 - Editor's award
Post-Sale Customer Satisfaction Survey Winners 2007 & 2008