Accident Management

Accidents do happen. When they do, the last thing you need is the operational, administrative and financial hassles that divert time and effort from the management of your core business.

We can offer you a comprehensive accident management solution. This facility ensures that each incident is monitored and controlled from the initial accident report through to returning the vehicle to the driver. As well as managing all the accident services, we provide you with valuable management information.

• 24-hour one-call driver support
• immediate liaison with insurance broker and company
• recovery of damaged vehicles
• RAC-authorised repair network
• mobile estimates - RAC go out to a location of your choice, review the damaged vehicle and take photo’s of the damage. These are used to assess costs and give you an estimate for the repairs there and then
• delivery of courtesy cars
• completion and management of claim forms
• management and authorisation of estimates and assessors
• third party insurance liaison
• comprehensive claim reports
• statistical reporting