Accident Management
Accidents do happen. When they do, the last thing you need is the operational, administrative and financial hassles that divert time and effort from the management of your core business.
We can offer you a comprehensive accident management solution. This facility ensures that each incident is monitored and controlled from the initial accident report through to returning the vehicle to the driver. As well as managing all the accident services, we provide you with valuable management information.
- 24-hour one-call driver support
- Immediate e-mail notification of the incident to key stakeholders such as insurers, brokers, fleet contacts and Uninsured Loss Recovery Provider.
- Recovery of damaged vehicles
- Online minor claim logging for mobile vehicles
- Access to an approved network of more than 150 repairers
- Our repairers offer a delivery, collection and mobile estimating services
- Courtesy car for the duration of the repair
- Completion and management of claim forms
- Management and authorisation of estimates and repairs
- Driver updates on repair progression by text, email or telephone
- Online visibility of claim details, including images, costs and documentation
- Detailed monthly Management Information
- Reduced administration and costs
